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Customer Support
We’re here to help! Whether that’s finding the right product, or helping you on to our “AutoShip & Save” plans, we can help you over the phone!
Mon-Fri, 6AM - 4:30PM PST
1-877-822-2719
An AutoShip & Save Subscription is an automated, repeated order for a qualifying product.
Add an eligible product to your cart, select the item quantity and delivery frequency of your choice, then confirm the order details at checkout and complete your order. You will need to create an account on the website if you do not already have one to manage your Subscription.
You can but remember that all orders (including AutoShip & Save Subscriptions) under $75 are subject to shipping charges.
Your card is only charged when your order is packaged and shipped. After your first order, you will receive email notifications before your next order ships and your next payment is processed.
All AutoShip Subscription orders ship with our standard 3-5 business day shipping, regardless if you selected a different method on your first subscription order. Depending on which warehouse stocks your items, some orders may package and ship the same day and most ship the next business day.
Log in to your customer account by clicking here. You may cancel your Subscription, change a payment method, or make other necessary changes within your account. For all other questions and inquiries, you may contact us and we’ll be happy to connect with you.
By enrolling in AutoShip & Save, you accept and acknowledge that we will ship your subsequent orders, and charge your submitted payment method, on the frequency you have chosen, until you cancel. You may cancel at any time by logging in to your ExpressMed.com account or calling our Customer Service line. All orders are subject to our Terms & Conditions.
Manufacturers may make changes or discontinue products without providing notice. We may, in our sole discretion, change or cancel your enrollment with our AutoShip & Save Program at any time without notice. In the event that this occurs, we will only charge you for orders that have already been shipped out to you. Prices and savings are subject to change. Any sales taxes that apply to your reorder will be based on the final price. Shipping may be charged if your order falls below $75 before tax.
*Save 5% on every AutoShip Subscription. Maximum discount $15 per subscription order. Special order products are excluded. See specific product pages to determine AutoShip eligibility on an item.
We’re here to help! Whether that’s finding the right product, or helping you on to our “AutoShip & Save” plans, we can help you over the phone!
Mon-Fri, 6AM - 4:30PM PST
1-877-822-2719
Save yourself the time and hassle of ordering your repeat products. Set it up, we’ll ship it to you, and you never need to think about ordering again!
Reward yourself with 1 point for every $1 spent. You can trade these in for discounts and coupons! You even accrue reward points on subscriptions!
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